Are you ready for the ISDN switch off?

Totally Converged Solutions, a telecommunications company in Milton Keynes, is urging businesses who use ISDN lines to move over to cloud solutions before the ‘big switch off’ in 2025.

ISDN is a telephone network system that allows voice and data services to be delivered over digital lines simultaneously. Traditionally, Businesses have used ISDN lines along with their on site Telephone systems. In 2015, BT announced that from 2020 it would no longer take orders for new ISDN lines, with a view to switching-off and deactivating its ISDN network completely in 2025.

Totally Converged Solutions directors, Andrew Thomas and Simon Dixon, are working with businesses in Milton Keynes and beyond to help them make the switch to cloud services well in advance of the 2025 deadline.

“Ultimately, we want to make people aware that ISDN is being phased out, but that there is no reason to panic as alternatives are already in place. We also want to show them that they may actually be better off in moving to the cloud anyway!” said Simon.

“Having said that, we realise that companies who have been - and continue to use – ISDN lines may be resistant to change or worry about the disruption to their business but, if done correctly, the impact will be minimal and the new systems could actually work out MORE productive and save time in the long run.”

To help businesses further, Simon and Andrew have put together Five Reasons To Switch To The Cloud:

You can consolidate your communications

With cloud VoIP, you can consolidate communications and services. In fact, some providers simplify vendor management so companies can get all of their communications services put into one monthly bill.

You can set up scaleable solutions that grow with your business

Cloud set ups allow you to add users and locations quickly and easily whenever you need to. There is no wiring or infrastructure to worry about. Likewise, if you need to downside or disconnect a line, this can be done in a few clicks.

Benefit from new features and developments

Cloud communications are constantly being updated and new features are added often without you realising. All the hard work is done in the background by a talented team working off site for you.

Access analytics and reporting

Many cloud communication systems use open technologies so they integrate with advanced analytics and reporting capabilities, enabling you to use data to make more informed business decisions.

Achieve business continuity, even in a disaster

Traditional on-site communications systems were not designed to provide round-the-clock connectivity or withstand outages from natural disasters and other events. They are also just that – on site. If your building was affected by a fire or flood, your communications systems would shut down. Many cloud communications systems are hosted on geographically dispersed data centres. If one server in one part of the world fails, connections are maintained on other servers in the system, so there are no service disruptions.

For more information, visit