Merger of Northampton firms results in Specific support for businesses

Two businesswomen from Northampton, who each ran their own companies, have merged to strengthen their client offering.

Lindsey Marriott and Charlotte Green met at a networking event and discovered a synergy that could work well together. After several discussions, they decided to stop trading independently and create a new business called Specific Learning & Coaching.

Lindsey is a customer service specialist and, through her company LJM Associates, worked with businesses to help them improve their customer journeys and transform their organisations through customer and employee feedback.

Charlotte is a business operations specialist and neuro-linguistic programming (NLP) practitioner who worked with businesses to improve operational effectiveness and customer outcomes.

Now, Lindsey and Charlotte work together and offer Specific solutions to businesses, specialising in businesses with a remote workforce, multi-sites and people on the move.

“There are now three key strands to our business,” said Charlotte. “We identify and verify the issues, we strengthen leadership skills and we offer ongoing support to maintain competency, all with measurable results.”

“Our diagnostics tool, REAP Network, provides valuable data to our clients, enabling a detailed view of company culture and signposting areas for improvement,” explains Lindsey. “We create a clear and targeted plan that gets to the heart of issues quickly. It is bespoke and specific, hence the new company name.”

Lindsey and Charlotte launched their new company at a business exhibition recently and their blended experience, passion and ‘think big’ approach to helping businesses includes working with talented and experienced associates. No project is too small or too big for the Specific Team.

“The more we talked, the more we could see how our skills and experience complemented each other and could significantly grow our client offer,” added Lindsey.

Specific Learning & Coaching operates out of an office in Milton Malsor. To find out more,

follow Specific Learning and Coaching on Facebook or call 01604 212734.